Date of enactment: Apr. 1, 2009
Date of revision: Dec. 1, 2009
Date of revision: Aug. 25, 2017
Date of revision: Nov. 8, 2017
Date of revision: Sep. 15, 2021
Date of revision: Mar. 18, 2022
Date of revision: Jul. 21, 2026
Livesense Inc. operates internet media businesses based on our corporate philosophy: “Happiness born from happiness.” We consider the appropriate handling of personal information in our business activities to be a social responsibility. To fulfill this responsibility, we implement the following initiatives. Unless otherwise specified, this Privacy Policy applies to all personal information handled by our company.
*Note: This document has been translated from the Japanese original for reference purposes only. In the event of any discrepancy between this translated document and the Japanese original, the original shall prevail.
１．Acquisition, Use, and Provision of Personal Information
We shall acquire personal information handled in all our businesses and the personal information of our employees by lawful and appropriate means, and use it within the scope necessary to achieve the specified purposes of use. Except as required by law, we will obtain the prior consent of the individual when using or providing personal information beyond the scope reasonably recognized as relevant to the purpose of use.
２．Laws, Guidelines, and Norms regarding Personal Information
We comply with the Act on the Protection of Personal Information, the provisions of the Telecommunications Business Act relating to the secrecy of communications, other related laws and regulations, the Guidelines on the Protection of Personal Information in the Telecommunications Business, and our Privacy Policy.
３．Security Management of Personal Information
To ensure the accuracy and security of personal information, we take reasonable preventive and corrective measures against unauthorized access to personal information, as well as the leakage, loss, destruction, or falsification of personal information.
４．Complaints and Consultations regarding Personal Information
We will promptly respond to any complaints or consultations regarding the personal data we hold.
５．Initiatives for Personal Information Protection (Personal Information Protection Management System)
In order to appropriately protect the personal data we hold, we will continuously review and improve our initiatives.
Contact for inquiries regarding the Privacy Policy
For inquiries regarding our Privacy Policy, please contact the person in charge below.
Livesense Inc. Customer Consultation Desk Manager
E-mail：privacy@livesense.co.jp
*This is not the contact point for inquiries regarding our retained personal data.
Handling of Personal Information (Company-wide)
１．Personal Information Handling Business Operator
Livesense Inc.
Location: Tokyo Port City Takeshiba 10F, 1-7-1 Kaigan, Minato-ku, Tokyo 105-7510
２．Purpose of Use of Personal Information Acquired by the Company
Personal information acquired by the company will be used for the following purposes.
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(1)
Information of customers who register or apply on the website for each service provided by the Company
For the purposes of use specified in the “Handling of Personal Information” established for each of our services.
*The “Handling of Personal Information” established for each service can be confirmed when registering as a member, applying for, or using each service. -
(2)
Personal information concerning all of our business partners (persons in charge)
– For business communications and fulfillment of contractual obligations.
– For the management of business partner information. -
(3)
Personal information concerning our job applicants
– For contacting and notifying applicants.
– For the selection process of applicants.
– To use as statistical data for future recruiting activities.
– To use as basic data for employment management after hiring decisions are made. -
(4)
Personal information concerning those who make inquiries to the Company other than (1) to (3) above
– To respond to or consult on inquiries.
– To contact or notify regarding services provided by the Company.
– To notify information such as surveys or campaigns conducted by the Company.
３．Outsourcing of Personal Information
The Company may outsource all or part of the handling of acquired personal information within the scope necessary to achieve the purpose of use. In this case, the Company will manage the outsourced party necessarily and appropriately by concluding a contract, etc.
４．Voluntary Nature of Personal Information Provision
We ask you to provide the personal information necessary to achieve the purpose of use. Whether or not you provide all the personal information we request is voluntary and left to your own judgment. However, if you do not provide it, you may not be able to use all or part of the services provided by the Company.
５．Provision of Personal Information to Third Parties
When providing personal information to a third party (in cases corresponding to third-party provision stipulated in the Act on the Protection of Personal Information), the Company shall, in principle, obtain the prior consent of the individual, except in the following cases. Note that due to the nature of our services, it may be planned to provide customer information to third parties. For such services, the terms of use for each service stipulate that the customer consents to the provision of their personal information to third parties, so please carefully review the terms of use for each service before registering as a member or applying. By registering as a member or applying, you are deemed to have agreed to the applicable terms of service and consented to the provision of your personal information to third parties for the specified purposes of use.
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(1)
Cases based on laws and regulations.
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(2)
Cases in which there is a need to protect a human life, body, or property, and when it is difficult to obtain the person’s consent.
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(3)
Cases in which there is a special need to enhance public hygiene or promote fostering healthy children, and when it is difficult to obtain the person’s consent.
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(4)
Cases in which there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by laws and regulations, and when there is a possibility that obtaining the person’s consent would interfere with the performance of the said affairs.
６．Handling of Action History using Cookie Information
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(1)
About Cookie Information
We use Cookie information to acquire action history information such as the pages viewed and usage times of customers who access our site. The collected action history information is used to protect customer privacy, improve convenience, optimize advertising effectiveness, and grasp usage status. These data are anonymous and do not include personal information such as names, addresses, or dates of birth. -
(2)
About Access Analysis
We use Google Analytics to analyze site usage. Google Analytics uses Cookie information to collect your information. For an explanation of the Terms of Service of Google Analytics, please refer to the Google Analytics Policies and Principles (https://www.google.com/intl/en/policies/). -
(3)
About Effective Ad Display
To deliver appropriate advertisements to our customers, we utilize the services of the following partner companies, for example, and customize advertising content for each customer based on their browsing history. Cookie information used in this service is used solely for the purpose of ad delivery and is never used for other purposes or the collection of personal information.
If you wish to disable Cookie information, please access the opt-out page of the following partner companies and disable Cookies following their procedures. Furthermore, you can change your browser settings to refuse the receipt of Cookies yourself or to display a warning when Cookie information is received (for details, please refer to the instructions of the browser you are using). However, if you refuse to receive Cookie information, etc., some parts of this service may become unavailable.
– Google LLC
７．Procedures for Requests for Disclosure, etc.
When requesting notification of the purpose of use, disclosure, disclosure of records of provision to third parties, correction/addition/deletion of content, suspension of use, erasure, or suspension of provision to third parties (hereinafter referred to as “Disclosure, etc.”) of personal information from the Company, the following procedures are required. The reception desk for Disclosure, etc. regarding personal information disclosed to the Company through member registration, application, inquiry, transaction, etc. for each service provided by the Company shall be the desk specified in the “Handling of Personal Information” for each service.
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(1)
Method of Disclosure, etc.
To request Disclosure, etc., please mail a designated application form clearly stating the requested handling of Disclosure, etc., along with the required documents designated by the Company, to our Disclosure, etc. reception desk, or bring them directly. If you bring them directly, please contact the email address of the Disclosure, etc. reception desk in advance to adjust the date and time. We may not be able to respond to sudden visits. -
(2)
Necessary Documents for Disclosure, etc.
When applying, in addition to the application form clearly stating the requested response for Disclosure, etc., the following necessary documents are required.ⅰ In the case of a request by the person
As necessary documents to verify your identity, you must submit one item each from A and B below (both are required).
Ａ Any one of the following:
– Certificate of Seal Impression (issued within 1 month, containing current address)
– Certified Copy of Family Register (issued within 1 month)
– Certificate of Residence (issued within 1 month)Ｂ Any one of the following:
– Copy of Passport (within the valid period, containing current address)
– Copy of Driver’s License (within the valid period, issued by a Prefectural Public Safety Commission)
– Copy of Health Insurance Card (within the valid period)
– Copy of Pension Handbook
– Copy of Residence Card or Special Permanent Resident Certificateⅱ Request method for Disclosure, etc. by a proxy
To confirm the authority of the proxy, you must submit all documents under C below and one item from D below as necessary documents.
Ｃ All of the following documents:
– The person’s Certificate of Residence (issued within 1 month)
– Letter of Attorney. However, in the case of a statutory proxy, a document capable of proving such qualification instead of a Letter of Attorney (any of a Certified Copy of Family Register, Extract of Family Register, Certificate of the Family Court, or Certificate of Registered Matters (issued within 1 month))
– The person’s Certificate of Seal Impression used to create the Letter of Attorney. However, this is not required in the case of a statutory proxy.Ｄ Any one of the following:
– Copy of Proxy’s Passport (within the valid period, containing current address)
– Copy of Proxy’s Driver’s License (within the valid period, issued by a Prefectural Public Safety Commission)
– Copy of Proxy’s Health Insurance Card (within the valid period)
– Copy of Proxy’s Pension Handbook
– Copy of Proxy’s Residence Card or Special Permanent Resident Certificateⅲ Notes
If the following items are not fulfilled, we may refuse to receive the documents.
– If your registered domicile or Individual Number (My Number) is stated, please black out the relevant parts so that they cannot be seen.
– For documents with descriptions on the back, a copy of the back side is also required. -
(3)
Fees
Fees are free of charge. However, communication costs when contacting the Company and shipping costs for necessary documents shall be borne by the person making the request. If changes are made regarding fees, we will announce them in advance. -
(4)
Reception Desk for Disclosure, etc.
Tokyo Port City Takeshiba 10th Floor, 1-7-1 Kaigan, Minato-ku, Tokyo 105-7510
Attn: Livesense Inc. Customer Consultation Desk Manager
E-mail:privacy+co@livesense.co.jp
*For personal information provided to the Company in each of our services, please contact the desk specified in the “Handling of Personal Information” for each service. -
(5)
We will reply in writing or by email after confirming your identity or the proxy’s identity.